Ground service operation; airlines tickets; miscellaneous expenditures; credit card payment; fraud; passenger service skills; baggage management; procedures and problems solution in inspection before boarding; passengers that need special services; flight delays management; various managements that related to passenger; IATA principles in ground safety services.
- Teacher: Registrar Department
- Teacher: Alfredo Espejo, Jr.
- Teacher: Mari Prabu Govindan
- Teacher: CHIRATANA KREEWONGSE
- Teacher: Siriporn Yongpiyanan